The Seasonal Retail Staff Member will work closely with our Retail Taproom Manager, Assistant Retail Taproom Managers and the rest of our exceptional team to help make the Tree House experience the best experience the industry has to offer for the 2024 holiday season. This opportunity promises an invigorating and exciting environment where good work is done so we always look for flexibility and a sense of humor in addition to other valuable traits like intent, hard work, and good communication skills.

This position is SEASONAL through January 1, 2025 and based in Tewksbury, MA

We look for flexibility in scheduling, with availability during peak business hours Thursday through Sunday strongly preferred, and Saturday and Sunday availability required.

Pay: $20/hr - Untipped

As a Seasonal Retail Staff Member, you will be responsible for the following:

• Delivering exceptional customer service throughout all interactions with guests at Tree House
• Cans-to-go order fulfillment; receiving orders, packing orders and delivering finished orders to the guest
• Can loading and restocking, for replenishment of can table
• Greeting guests and assisting them with any questions regarding their visit at Tree House
• Cash register responsibilities
• Organizing and assisting with merchandise, including inventory counts
• Keeping all aspects of the facility clean and organized
• Other retail related tasks as needed

Applicant Requirements:

• Relevant experience in a fast-paced retail environment
• Refined and educated beer palate
• Impeccable communication and customer service skills
• You are self-motivated and able to work autonomously, with a focused and hardworking attitude
• A quick learner who is able to work with minimal or no supervision
• Ability to multitask and work coolly and professionally in time sensitive situations
• Ability to troubleshoot issues and/or pivot plans quickly in order to coordinate corrective actions needed
• Demonstrated meticulous attention to detail in processing payments
• Flexible schedule and a willingness to work nights and weekends as needed to ensure coverage and that retail needs are met

Benefits and Perks!

• $150 Employee Credit Benefit to be used on Beer, Merch or other products. Discount of 50% on all products for personal use. Free drafts for yourself and your immediate family.
• Participation in 401k program with a 50% company match up to 6%
• Paid volunteer hours
• Wellness reimbursement
• Pet Insurance available at discounted group rate

At Tree House, we work as a team and we work very hard. . . with purpose and intent. We do not cut corners and we do not take the easy route. We encourage dissent, critical thinking, and an ongoing desire to improve. Our goal is to make the best beverages in the world and to serve them in the most friendly and memorable environment possible - that is our obsession, and that is what drives us to do what we do.

Tree House Brewing is proud to be an equal opportunity workplace. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We welcome all applicants who believe they meet the minimum requirements of available positions, with or without reasonable accommodation, to apply.